Privacy Policy

last updated January 4, 2024


This privacy policy applies to all websites and web services offered by Son Information Systems, Inc. We collect the e-mail addresses of those who contact us via e-mail. We collect information on what pages consumers access or visit. We collect all information volunteered by the consumer (including site registrations, survey information, and client data). The information we collect is used to improve the quality of our services, we do not share or sell personal information to any third party. At times when is necessary to share information in order to investigate illegal activities, we cooperate with legal authorities as required by law.

INFORMATION GATHERING AND USAGE

When you register for any Son Information Systems, Inc. product we ask for information such as your name, organization name, email address and phone number. We use collected information to provision services, identify and authenticate users.

When you enter information into a Son Information Systems, Inc. service, that information is held securely and will only be accessed by authorized Son Information Systems Inc. employees. Son Information Systems, Inc. employees will only access your client or patient information on an as needed basis - troubleshooting, importing data, or completing manual data edits.

COOKIES

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Cookies are required to use Son Information Systems, Inc. services.

We use cookies to record current session information, but do not require permanent cookies.

DATA STORAGE

Son Information Systems, Inc. uses a third-party data center to provide the necessary networking, storage, and related technology required to host our services. Son Information Systems, Inc. owns the code, databases, and all rights to our products and you retain all rights to your data.

SMS MESSAGING

As part of our commitment to privacy and transparency, this section outlines our practices related to the collection, use, and protection of personal information in connection with the SMS messaging services offered by Son Information Systems, Inc.

Collection of mobile phone numbers: We collect mobile phone numbers of users who opt in to our SMS messaging services. This collection occurs at the time of service registration or through our opt-in web page.

Use of mobile phone numbers: Mobile phone numbers collected are used solely for the purpose of sending SMS messages related to the services or products of Son Information Systems, Inc. These messages may include system updates, alerts, 2-factor authentication, and notifications (e.g. appointments).

Consent and opt-out: Consent to receive SMS messages is obtained prior to sending any messages. Users can withdraw consent and opt-out of receiving SMS messages at any time through our opt-out web page.

Sharing of information: Mobile phone numbers and any associated personal data are not shared with third parties for marketing purposes. Information may only be disclosed to comply with legal obligations or to protect the rights, property, or safety of Son Information Systems, Inc., our users, or others.

Data security: We take the security of the personal information we collect seriously. Appropriate technical and organizational measures are in place to protect information about our users from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Changes to our SMS privacy practices: Any changes to our SMS messaging privacy practices will be communicated through updates to this privacy policy. We encourage users to periodically review this section for the latest information on our privacy practices related to SMS messaging.

DISCLOSURE

Son Information Systems, Inc. may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service of any of our services.